We regret to inform you that we are unable to offer refunds, returns, or exchanges, as all sales are final. Please note that Melplexion Skincare reserves the right to refuse all returns, reshipments, and refunds.
However, in the rare event that a product arrives damaged, please contact customer service within 48 hours of receipt, including photos of the issue and a screenshot of the order confirmation email. To initiate this process, please visit our contact us page.
